PRIVACY POLICY

This Privacy Policy (hereinafter "Policy") provides a comprehensive overview of how PERKTECH SOLUTIONSLIMITED registry code: 767453 legal address: 51 Bracken road, Sandyford, Dublin, D18CV48 (referred to as "Company," "we," "us," or "our") collects, utilizes, and secures your personal information when you engage with our services. By accessing our services or engaging with us in any other way, you agree to the practices described in this Policy.

Your trust is important to us, and we are dedicated to maintaining the confidentiality and security of your personal data. Should you have any questions or concerns regarding this Policy, or our data protection practices, please do not hesitate to reach out to us at info@perktsolutions.com

The Company is the Data Controller of the personal data you share with us. The Data Controller is the entity that decides how and why your personal data is processed. As the Data Controller, the Company ensures that your data is processed lawfully, fairly, and transparently. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us using the contact information provided in the previous section.

We handle a variety of personal data categories to ensure smooth service delivery and compliance with legal standards. Below, you will find an overview of the primary types of personal data we may deal with:
1) Contact Details: This covers, for example, your email addresses, phone numbers, and mailing addresses.
2) Identity Details: This category includes, for example, full names, ID numbers, and particulars from official documents.
3) Compliance-Related Information: This category includes data necessary to meet legal requirements, including anti-money laundering (AML) screenings, checks against politically exposed persons (PEP) lists, and adherence to international sanctions.
4) Professional Particulars: This encompasses, for example, job-related data like your current role, employer information, and professional accomplishments.
5) Technical Data: This includes, for example, information derived from the devices and technologies you utilize to access our website and services, such as IP addresses, browser specifications, and operating system details.
6) Risk Evaluation Information: This includes, for example, data concerning your business associations and affiliations that may impact risk assessments, alongside details employed in our fraud prevention endeavours.
7) Employment and Referral Records: This category encompasses, for example, data from job applicants and referrals, encompassing CVs, employment history, educational background, and professional references.
8) Surveillance and Communication Logs: This category involves video recordings and related metadata obtained from our premises and communication channels.

We process personal data for a variety of essential purposes, each governed by specific legal bases to ensure compliance with relevant laws. Below, we outline the primary purposes for which we process your personal data and the corresponding legal bases.

Primary Purposes for Data Processing:
1) Service Provision: Our processing of your personal data is aimed at establishing agreements, fulfilling contractual obligations, and delivering the services you have requested.
2) Legal Compliance: Personal data is processed to ensure compliance with relevant laws and regulations, encompassing anti-money laundering (AML) requirements, sanctions checks, risk management, and tax or financial reporting obligations.
3) Dispute Resolution: Personal data processing is conducted to manage, resolve, or defend against legal claims involving data subjects, ensuring effective resolution of disputes.
4) Recruitment and Employment: We gather and process personal data from job applicants and employees to facilitate employment decisions, manage contracts, and maintain employee records.
5) Contractual Compliance: Your data is utilized to uphold our contractual commitments, execute necessary actions, and prevent breaches of contract terms.
6) Communication and User Support: Personal data is processed to engage with users, address inquiries, and provide important service updates.
7) Marketing: We utilize personal data to craft and distribute marketing materials, promotions, and service updates to both existing and potential clients, keeping them informed about our offerings.
8) Service Enhancement and Development: Through the analysis of personal data, we seek to improve the quality and efficiency of our services, thereby enhancing the overall user experience and introducing new features.

Legal Bases for Data Processing:
Each purpose for processing personal data is supported by one or more legal bases under applicable data protection laws, ensuring that our practices are lawful and transparent. These legal bases include:
1) Consent: Where you have provided your explicit consent for specific processing activities.
2) Contractual Necessity: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
3) Legal Obligation: Where we must process data to comply with a legal obligation.
4) Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms.
5) Public Interest: Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

We may collect personal data directly from you whenever you interact with us (e.g., by using our services, contacting us, etc.) or from indirect sources like third-party service providers, state authorities and publicly available sources.

Certain data is required to use our services. Failure to provide mandatory data may affect your access to them. Provision of optional data is at your discretion and does not affect your access. We will ensure that you are properly informed whenever data provision is mandatory.

We only share your data with trusted partners for service provision and with state authorities when legally required.

We are committed to retaining your personal data only as long as necessary to meet our obligations and serve you better. Here's an overview of how we manage the retention of your personal data:

How Long We Keep Your Data:
1) Active Service Use: We keep your personal data for as long as you use our services. This allows us to provide you with a seamless experience and support.
2) Legal and Regulatory Requirements: We may need to retain certain data longer to comply with legal requirements, such as AML/CFT, tax and accounting regulations.
3) Consent-Based Data: If you have given us consent to use your data, we will keep it until you withdraw your consent.
4) Contractual Obligations: We retain data as long as needed to fulfil our contract with you.
5) Disputes and Claims: In the case of disputes or legal issues, we retain data until these are resolved and for a period afterward to ensure all matters are settled.

Ensuring Your Data Is Up-to-Date:
We periodically review the data we hold to ensure it is still accurate and necessary for the purposes we collected it.

Secure Deletion of Data:
When your data is no longer needed, we securely delete or anonymize it. This ensures your information is not accessible or identifiable once it is no longer in use.

Safeguarding your personal data is of utmost importance to us. We implement a variety of security measures to ensure that your data is protected from unauthorized access, alteration, disclosure, or destruction. These measures include, for example, comprehensive security program, access controls, encryption, secure development practices, employee training and awareness, etc. We are committed to continuously improving our security measures to adapt to evolving threats and advancements in technology. By regularly reviewing and updating our security practices, we strive to maintain the highest level of protection for your personal data.

We may transfer your personal data to countries outside the European Union (EU) and the European Economic Area (EEA) to provide our services effectively and efficiently. When we transfer your personal data outside the EU/EEA, we ensure it is protected by implementing appropriate safeguards. These measures include, for example:

1) Adequacy Decisions: Transferring data to countries that the European Commission has deemed to provide an adequate level of data protection.
2) Standard Contractual Clauses (SCCs): Using SCCs approved by the European Commission, which obligate our partners and service providers to protect your data according to EU standards.

For more information about our international data transfer practices or if you have any questions or concerns, please reach out to us using the contact information provided in the first section of this document.

We are committed to upholding your rights under the General Data Protection Regulation (GDPR). As a data subject, you have a range of rights designed to give you more control over your personal data. This section provides an overview of these rights and how you can exercise them.

Your GDPR Rights:
1) Right to Access: You have the right to request access to the personal data we hold about you. This allows you to understand how your data is being used and verify its accuracy.
2) Right to Rectification: If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request that we correct or update it.
3) Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where consent was the basis for processing).
4) Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data, such as when you contest the accuracy of the data or object to its processing.
5) Right to Data Portability: You have the right to request a copy of your personal data in a commonly used, machine-readable format, and to transfer this data to another data controller.
6) Right to Object: You can object to the processing of your personal data for specific reasons, such as direct marketing, or when processing is based on our legitimate interests.
7) Right to Withdraw Consent: If you have given your consent for the processing of your personal data, you have the right to withdraw this consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights:
To exercise any of these rights, please contact us using the contact information provided in this document. We may need to verify your identity before processing your request to ensure the security of your personal data.

Limitations to Your Rights:
Please note that these rights are not absolute. There may be circumstances where we are unable to fulfil your request due to legal obligations, legitimate interests, or other specific grounds. If we are unable to comply with your request, we will provide you with a detailed explanation.

We do not make automated decisions with legal effects. Profiling may be used to enhance your experience by personalizing content.

If you have concerns about our data processing, please contact us. You also have the right to lodge a complaint with the supervisory authority - Irish Data Protection Commission.

We may update this Policy to reflect changes in our practices. The updated Policy will be published on our website. Significant changes will be communicated to you.

For further information or assistance, contact us at info@perktsolutions.com

Last updated on 11 June 2025